Information found on this page:
Section 1 - Privacy Statement
Section 2 - Privacy Policy Details
Section 3 - Terms of Use and Data Ownership
Section 4 - Security, Storage and Backup

Attention Registered Users - for details on username and password restrictions and disclosure please read sections 2.8c/d/e under Individual Access.

Section 1 - Privacy Statement...

This Privacy Policy covers Manage to WIN and/or Acappella Information Systems and/or Greshtech Database Services (herein after known as MtW) treatment of personally identifiable information that we collect when you are on our site and that we share or collect on behalf of our business partners, organizations, leagues or governing bodies (herein after known as Customer).

This policy does not apply to the practices of companies that MtW does not own or control, or to people that we do not employ or manage.

MtW Security, Privacy and Terms of Use Policy - Revision 3.3 - August 24, 2007

Section 2 - Privacy Policy Details...

MtW appreciates the importance of the security and privacy of our registration information.

2.1 - Accountability
2.1a) MtW is responsible for personal information under its control and shall designate an individual or individuals who is/are accountable for compliance with these ten privacy principles as outlined by the Government of Canada. If you have any questions about this Privacy Policy, the practices of this site, or your dealings with us, you can contact us via e-mail.

2.2 - Identifying Purposes
2.2a) The purposes for which personal information is collected shall be identified by MtW at or before the time the information is collected.

2.2b) Our Customers are committed to maintaining the privacy of your information as outlined and they will be required to comply with this Privacy Statement and Privacy Policy.

2.3 - Consent
2.3a) MtW will only gather personal information that is voluntarily provided. We will not collect any information without disclosing ahead of time why and how we are collecting, using or disclosing personal information, either through this Privacy Policy, or at the time we are requesting personal information. We understand and confirm that by providing us with personal information you are consenting to its use in accordance with the principles outlined in this Privacy Policy.

2.3b) We do not knowingly collect personal information from children under 13 years of age and if a user is under the age of 13, they must have consent from a parent or guardian before accessing this site.

2.3c) Separate access via an alternate Registered Username is not permitted.

2.3d) Access and viewing of statistics is allowed by children under the age of 13 and no personal information is gathered for this service.

2.4 - Limiting Collection
2.4a) The collection of personal information will not be used or disclosed for purposes other than those for which the information was collected except with the consent of our Customers.

2.5 - Limiting Use, Disclosure, and Retention
2.5a) Personal information shall be retained only as long as necessary for the fulfillment of services to Customers.

2.6 - Accuracy
2.6a) Personal information shall be as accurate, complete, and up-to-date as is provided by Registered Users.

2.6 - Safeguards
2.6a) Personal information shall be protected in secure data storage in order to safeguard it from unauthorized access.

2.7 - Openness
2.7a) MtW will make readily available to Registered Users specific information about policies and practices relating to the management of personal information.

2.8 - Individual Access
2.8a) Registered Users shall be informed of the existence, use, and disclosure of his or her personal information and shall be given access to that information. A Registered User shall be able to challenge the accuracy and completeness of the information and have it amended.

2.8b) MtW will provide Registered Users with reasonable access to their information and will use reasonable efforts to allow updating of personal or general information to the extent the updating will not compromise MtW's Privacy Policy or Terms of Use.

2.8c) Registered User's passwords can be disclosed to the Registered User only by means of an automated feature.

2.8d) Disclosure of usernames and passwords is restricted to the Registered User when permission is received via the Registered User's email address.

2.8e) Modifications of the Registered User's username can only be performed by MtW at the request of the Customer and/or the Customer's Registered User. Permission must be received via the Customer's registered email address and/or the Register User's email address.

2.9 - Challenging Compliance
2.9a) MtW will make readily available to Registered Users the ability to inquire or lodge complaints regarding the handling of personal information.  MtW shall investigate all complaints and if a complaint is found to be justified through either the internal or external complaint review process, we shall take appropriate measures, including, if necessary, amending our Privacy Statement, Privacy Policy or Terms of Use agreements.

Section 3 - Terms of Use and Data Ownership...

3.1 - User Obligations
3.1a) As a Registered User you must be 18 years of age and agree to provide accurate, current and complete information as required by the Customer.

3.2 - User Conduct
3.2a) User agrees not to interfere with the use and enjoyment of this site.

3.2b) User agrees to abide by and comply with all local, provincial and national laws. MtW will fully cooperate with law enforcement authorities to assist in the apprehension of individuals abusing this service contrary to those laws.

3.2c) User agrees to be solely responsible for the content submitted to this site and shall not provide any material that violates the rights of another or is illegal, harassing, defamatory, libelous, invasive of privacy or publicity rights, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material of any kind, or which may constitute or encourage a criminal offense.

3.2d) User shall not attempt to interfere with, damage, disable, overburden, impair or disrupt in any way any MtW service or servers.

3.2e) User shall not use the site for "spamming" or the sending of unsolicited messages of any type in bulk which provoke complaints from recipients.

3.2f) User shall not use the site to harm or attempt to harm minors in any way.

3.3 - Modification of Services
3.3a) MtW reserves the right at any time and from time to time, to modify or discontinue, temporarily or permanently a specific aspect of service with or without notice to the Customer or Registered User. We may change our fee structure or fees to reflect changes to said services. See section 4.3b for suspension of service.

3.3b) Customized reports and features requested by the Customer will be provided at a reduced programming rate and MtW is free to offer these new reports and features to other Customers as part of it's service offerings.

3.3c) Exclusive customized reports and features requested by the Customer will be provided at the standard programming rate and MtW is not permitted to include any of these exclusive customized reports or features into it's regular service offering.

3.4 - Access by Children
3.4a) If you are age 13 or under, you must have consent from a parent, guardian and/or Registered User to use this service.

3.5 - Proprietary Rights
3.5a) You are permitted to use the content included in this site only as expressly authorized by the Customer. Any other use, including but not limited to the reproduction, distribution, display, posting, mirroring, or transmission of the content of this site is strictly prohibited.

3.6 - Data Ownership
3.6a) Data collected by MtW is done so on behalf of its Customers.  Registered Users need only provide information as required by the guidelines or rules and regulations of the Customer. MtW does not track what information is provided that does not adhere to the guidelines or rules and regulations of the Customer.

3.6b) MtW acknowledges that the Customer has proprietary ownership and interest in the data being collected.  Therefore, MtW does not assert any rights over the use of that data unless it contravenes to existing Terms of Use obligations as agreed to by the Customer and/or Registered Users.

3.7 - Data Publication
3.7a) External real-time distribution must be approved by the Customer before MtW will release this information.

3.7b) External delayed distribution will be provided upon request to the Customer by MtW within 2 business days of the request. The Customer's data will be provided in its raw state without charge. Data summary report(s) will be provided at a cost previously agreed to by the Customer at commencement of service.

3.7c) The Customer shall be entitled to distribute the data to persons within their organization in accordance with the conditions of this Terms of Use agreement.

3.7d) MtW will not sell, trade or otherwise disclose of any portion of data collected for its Customers to any individual or company. For the purposes of demonstration, promotion or advertising MtW does permit access to the system in the form of a demonstration account which contains fabricated data and any similarity to persons living or dead is purely coincidental.

3.8 - Termination of Service
3.8a) Upon written notice of termination of service by the Customer, data and any exclusive customized reports and features will be provided to the Customer within 2 business days of the notice. The data will be provided in its raw state without charge.

3.8b) Termination data summary report(s) will be provided at a cost previously agreed to by the Customer at commencement of service. MtW may request payment before any termination data summary report(s) are programmed. MtW will require a reasonable amount of time to program any termination data summary reports.

3.8c) Access to the MtW service by the Customer and it's Registered Users will continue for 15 days upon receipt of notice of termination unless otherwise stated in the notice.

3.8d) The Customer's data and any exclusive customized reports and features will then be deleted and expunged from the SQL database on the MtW server on the 16th day following the notice of termination unless otherwise stated in the notice.

3.8e) All existing encrypted backups both on and off the MtW server will be deleted and expunged within 30 days of the notice of termination, unless otherwise stated in the notice.

3.8f) MtW is not responsible to the Customer to recover data and any exclusive customized reports and features for any purpose after 30 days of the notice of termination. Nor is MtW responsible to the Customer or to the Customer's Registered Users to manipulate, organize or present the data other than in the raw format provided at the time of termination of service.

3.9g) MtW may suspend, reduce, limit or terminate service in any aspect upon failure of Customer to pay invoices by due date on the invoice and after sufficient written notice or warning is given.

3.9 - Computer Viruses
3.9a) MtW makes every reasonable effort to ensure that this service or server does not contain computer viruses, trojans and other destructive elements.

3.10 - Limitation of Liability
3.10a) THE CUSTOMER OR REGISTERED USER AGREES THAT IN NO EVENT SHALL MtW BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, RESULTING FROM THE USE OF OR THE INABILITY TO USE THIS SERVICE OR FOR COST OF PROCUREMENT OF SUBSTITUTE GOODS AND SERVICES OR RESULTING FROM THE CUSTOMER'S RELIANCE AND USE OF CONTENT ON THIS SITE OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH OR FROM THE USE OF THIS SITE OR RESULTING FROM UNAUTHORIZED ACCESS TO OR ALTERATION OF REGISTERED USER'S TRANSMISSIONS OR DATA, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, USE, DATA OR OTHER INTANGIBLE, EVEN IF MtW HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE CUSTOMER AND REGISTERED USER FURTHER AGREES THAT MtW SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM INTERRUPTION, SUSPENSION OR TERMINATION OF MtW SERVICES, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, SPECIAL CONSEQUENTIAL OR EXEMPLARY DAMAGES, WHETHER SUCH INTERRUPTION, SUSPENSION OR TERMINATION WAS JUSTIFIED OR NOT, NEGLIGENT OR INTENTIONAL, INADVERTENT OR ADVERTENT.

3.11 - Indemnification
3.11a) The Customer or Registered User agrees to indemnify, defend and hold harmless MtW, from and against any and all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from the Customer's or Registered User's violation of the terms of the Terms of Use agreement, any activity related to the use of MtW (including negligent or wrongful conduct) by the Customer or Registered User or any other person accessing the site using the Registered User's ID and Password, the Registered User's connection to the site and MtW or the Customer's or Registered User's violation of any rights of another, including any claim or demand made by any third party due to or arising out of Customer's or Registered User's use of MtW.

Section 4 - Security, Storage and Backup...

This information is provided by Manage to WIN to address concerns individuals and parents may have over the security of information stored.

4.1 - Secure Server Location
4.1a) The MtW server is located in a highly secure environment located in downtown Toronto.

4.1b) The building houses some of Canada's largest corporations where a secure computing infrastructure and uninterrupted Internet connection is part of their strategic business asset (and ours).

4.1c) Access is granted only by escort with proper pre-arranged documentation.

4.2 - Secure Perimeter and Hardware
4.2a) The MtW website is hosted on a Dell PowerEdge server which includes security features to inhibit tampering or theft of data and is enclosed behind a secure perimeter.

4.2b) Access is granted only to MtW's ISP. (The-Wire).

4.3 - Operating System and Security
4.3a) The MtW server runs Microsoft's Windows Server 2003 which includes the latest security safeguards for digital information — both online and offline, inside and outside of the firewall. For additional information visit Microsoft's site.

4.3b) MtW may with or without notice periodically suspend its service while all essential software security enhancements are installed and implemented.

4.3c) Access is controlled by username and enhanced password and is granted only to MtW staff.

4.4 - Data Storage and Secure Backup
4.4a) All data is stored in a Microsoft SQL Server database which has received the highest security ratings in the industry.

4.4b) Access to the SQL database is controlled by username and password and is granted only to MtW staff.

4.4c) Daily backups are encrypted and stored in an alternate location on the MtW server. For redundancy, periodic encrypted backups are also kept in a secure location off the server.

4.5 - Hardware and Software Ownership
4.5a) All hardware, operating system software, tools and utilities are the sole ownership of MtW. No outside organizations, or lending institutions have access to the MtW server nor are there any liens against MtW.

4.5b) The MtW programming (back-end) and interface (front-end) remain the sole ownership of MtW.

4.5c) Ownership of any customized reports and features (exclusive or otherwise) requested by the Customer and programmed by MtW will adhere to sections 3.3b and 3.3c under the Terms of Use and Data Ownership agreement.

If any of the above information is not clear or you have any questions regarding any portion of this page please contact us.